A claims adjustment firm with full-service capabilities for insurance carriers, third-party administrators and self-insured businesses.
Assign one task or the whole claim. Every file ends in a written report built to hold up if the claim goes to suit.
We investigate what happened and who is responsible, from first notice of the claim through a clear written report for the claim file. Documents and physical evidence are preserved along the way, with a documented chain of custody.
On-site photographs, measurements and diagrams for the claim, captured while conditions still match the day of loss.
We organize and summarize treatment records and bills for the claim file, flagging gaps in treatment, prior conditions and charges that need a closer look.
Police reports, inspection histories and other public records for the claim file, requested under the Virginia Freedom of Information Act and tracked to response.
Find exposures before they become claims. We review safety measures, risk avoidance practices and loss prevention, including coverage analysis and underwriting support for our carrier clients.
And more. Tell us what the file needs and we will scope it.
Ask about your fileSend the claim details online, in the app or by phone. We confirm scope and timing in writing within one business day.
We inspect the scene, speak with the people involved and request the records that matter.
Photos, statements and documents are indexed and stored so nothing is lost or altered.
You receive findings, exhibits and the full file, ready for a coverage decision or defense counsel.
Times run from receipt of the assignment. Rush files received after 9 p.m. are contacted by 10 a.m. Rush service adds 25% to service fees.
Independent means we work the file for the facts, whoever assigns it.
Claims investigation and scene work on liability claims across D.C., Maryland and Virginia.
Liability claims handled end to end for businesses that self-insure, or that manage claims within a deductible or self-insured retention.
On request, we work with defense counsel on the claims we handle and hand over a preserved, indexed file.
We write the request so it reaches the right custodian, log the deadline and follow up until the records are in your file.
Tell us about the loss. We make first contact within 12 hours, or 3 hours on rush files, and confirm scope in writing within one business day.